Alicia is a highly experienced executive and senior business leader. Drawing from her C-suite executive roles across government, private and not-for-profit sectors spanning the justice, aged care, health and for-purpose human services sectors; she leads high-performing teams, oversees complex change management, spearheads innovation and delivers award winning projects. 

Alicia’s skills lie particularly in executive management, strategy and innovation, complex negotiations, business development, governance and applied research. Alicia’s recent executive role in a large national NFP aged care and disability service has given her a unique insight in to both the challenges and opportunities many organisations are facing during this period of significant sector reform. Despite the changing sector environment, she helped to oversee a period of more than 200% growth in the business and expansion in to three new states and territories in Australia.

Alicia has formal qualifications in Justice with Distinction (majoring in law and public policy) and a postgraduate Bachelor of Education, along with post-graduate qualifications in criminal justice (1st class Honours thesis undertaken working with remote First Nations communities) and project management (Prince 2 certified practitioner). Alicia commenced her career in the justice system, where she managed service delivery and program implementation across a statewide team and lead complex inter-governmental negotiations to achieve a landmark agreement between Corrective Services and Centrelink, and later, the Department of Justice and Department of Housing. It was her work conceiving and leading a transformational change project for the state’s reintegration model which was most widely lauded. Still the cornerstone of the Queensland system and widely regarded as international leading practice, she was awarded an individual Australia Day award medallion for excellence in public sector service.

Alicia is a skilled facilitator, communicator, tender writer and program designer. A commitment to social justice and a flair for “thinking outside the box” to develop innovative solutions to complex issues have been hallmarks of Alicia’s career. She also works as a Board director – currently supporting a not-for-profit organisation delivering housing and wrap-around support services to vulnerable women and children, particularly those escaping domestic and family violence.

Alicia is a sought after facilitator and passionate business leader skilled at energising and activating high performing teams. She is a champion for sector excellence that raises the bar for evidence-based innovation that delivers improved outcomes for vulnerable individuals and communities.